PAYMENT, DELIVERY & SHIPPING
- All Prices are Firm and will not be Negotiated after the deposit is paid.
- Items will not be shipped or leave the studio until the Final Balance is received in full. No IOU's.
- No Refunds, Returns or Exchanges for Custom Projects. Consignment or Liquidation is an option.
- Special Order Jewelry from our Manufacturing Partners must be Returned within 10 days, Unused and not Damaged for a full refund excluding shipping costs. No returns after 10 days. Consignment or Liqidation may be possible.
- If Shipping, All finished Custom jewelry is Shipped UPS Insured, Free of Charge..
- We are not responsible for catastrophic damage, loss or theft of a Custom/Customized Item while under the customer's care. Please purchase Insurance.
- PAYMENTS ACCEPTED: Debit Cards, Credit Cards, Affirm, Afterpay, Paypal, Square, Cashapp, Cash. We no longer accept Checks or E-Checks. We send Invoice links via email. We do not swipe cards in studio.
- Scrap Gold/Platinum is accepted as payment.
